When you retain an engineering expert, are you retaining them for the purpose you really care about? Is the question you’re asking your expert biasing their investigation from the beginning? This webinar will discuss the purpose of failure analysis and root cause analysis tools used by engineering experts. We will then use three case studies where these tools are implemented and demonstrate how the questions asked by the client affected the results of the engineering opinion. Finally, we will review lessons learned from each of these cases and the importance of including your expert into the context of the case in order to obtain the best expert opinion.